FAQ

Read the list of frequently asked questions and answers, or contact us if you need more information.

This is our shop and art blog.

Here you can purchase high-quality digital papers, printable stationery, sublimation designs, clip art images, printable calendars, greeting cards and, much more. 

On the blog, you can read about our latest projects, and topics related to design and art.

No, we also own TLPrintableDesigns which is our Etsy store.

We recommend shopping on our website where we offer lower prices, free gifts, and bundles.

Our products are available for personal and commercial use. Some of them are available for personal use only, which is clearly stated in the product description.
You can read all about personal and commercial use here.

For all our payments (our Shop and our Etsy store) we use PayPal as a quick, easy and secure payment method.

Read more about this on the Payment and File Delivery page.

No, you are purchasing DIGITAL goods and no physical items will be shipped to your address.

All our items are in digital form only.

Once the payment is confirmed, your digital files will be available for download.

You can read more about file delivery on the Payment and File Delivery page.

Yes, you can, but we recommend creating a user account.

As a registered user, you will have access to the order history and purchased files on the downloads page of your account.

Due to the nature of digital products, we do not accept returns or cancellations.

Replacements and refunds are available in some cases.

Please read our Return and Refund Policy before purchasing.

Starting on December 1, 2020, we no longer offer freebies on our website.

Yes, you can!

Visit the FREE GIFTS page to check available gifts and discounts.

This depends on the license included in the free item. Read the free gift description carefully.

Use the My Account page and registration form to create an account.

No! Your personal information will not be used for email marketing.

Use the Contact us page and contact form, or send us an email at [email protected]